Cancellation/Refund Policy

1. Order Cancellation:

You can cancel your order within 24 hours of placing it. After 24 hours, the order cannot be canceled as it might have already been processed.
To cancel your order, please contact our customer service team at info@kaanthicollections.com or call us at +91-8086868841 with your order number.

1. Eligibility for Refund:

2. Process for Return and Refund:

To initiate a return, contact our customer service team at info@kaanthicollections.com with your order number and reason for return.
Our team will provide you with return instructions and a return shipping address.
Once we receive your returned item, we will inspect it to ensure it meets our return criteria.
If the return is approved, we will process your refund within 7-10 business days. The refund will be applied to your original method of payment.

3. Return Shipping Costs:

Customers are responsible for return shipping costs unless the item received is defective or incorrect.
We recommend using a trackable shipping service to ensure your return is received.

4. Non-returnable Items:

5. Refund Timeframe:

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.

6. Defective or Damaged Items:

If you receive a defective or damaged item, please contact us immediately at info@kaanthicollections.com or call us at +91-8086868841.
Provide your order number and a description of the issue along with photographic evidence.
We will work with you to resolve the issue promptly, either by replacing the item or providing a refund.

If you have any questions or concerns regarding our cancellation and refund policy, please contact us: