Shipping and Returns

Shipping Policy

1. Shipping Locations: We currently ship to addresses within India. We are working on expanding our shipping options to include international destinations in the future.

2. Processing Time: Orders are typically processed within 2-3 business days. You will receive a notification once your order has been shipped.

3. Shipping Time:

  • Standard Shipping: 5-7 business days
  • Express Shipping: 2-3 business days (additional charges apply)

4. Shipping Charges:

  • Standard Shipping: Free for orders above ₹1000. A flat rate of ₹50 applies for orders below ₹1000.
  • Express Shipping: A flat rate of ₹150 for all orders.

5. Tracking Your Order: Once your order has been shipped, you will receive an email with a tracking number. You can use this number to track your order on our website or the courier’s website.

6. Delivery Issues: If you experience any issues with your delivery, please contact our customer service team at info@kaanthicollections.com or call us at +91-8086868841.

Returns Policy

1. Return Eligibility:

  • Items must be returned within 7 days of delivery.
  • Items must be in their original condition and packaging.
  • Custom-made or personalized items are not eligible for return.

2. Return Process:

  • Contact our customer service team at info@kaanthicollections.com to initiate a return.
  • Provide your order number and reason for return.
  • Our team will provide you with return instructions and a return shipping address.

3. Return Shipping:

  • Customers are responsible for return shipping costs.
  • We recommend using a trackable shipping service to ensure your return is received.

4. Refunds:

  • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
  • If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.

5. Exchanges:

  • We only replace items if they are defective or damaged. If you need to exchange an item, please contact us at info@kaanthicollections.com.

6. Non-returnable Items:

  • Gift cards
  • Custom-made or personalized items

Contact Us

For any questions or concerns regarding our shipping and returns policy, please contact us: