FAQ

1. What types of jewelry do you offer?

We offer a wide range of imitation jewelry, including necklaces, earrings, bracelets, rings, and more. Our collections are designed to suit various tastes and occasions.

2. How do I place an order?

To place an order, simply browse our catalog, select the items you wish to purchase, add them to your cart, and proceed to checkout. Follow the on-screen instructions to complete your purchase.

3. What payment methods do you accept?

We accept various payment methods, including credit/debit cards, net banking, UPI, and Razorpay.

4. Do you offer international shipping?

Currently, we only offer shipping within India. We are working on expanding our shipping options to include international destinations in the future.

5. How long will it take to receive my order?

Orders are typically processed and shipped within 2-3 business days. Delivery times vary based on your location but usually take between 5-7 business days.

6. Can I track my order?

Yes, once your order has been shipped, you will receive a tracking number via email. You can use this number to track your order on our website or the courier’s website.

7. What is your return policy?

We accept returns within 7 days of delivery. Items must be in their original condition and packaging. Please contact our customer service team to initiate a return.

8. How do I care for my imitation jewelry?

To keep your jewelry looking its best, avoid exposure to water, perfumes, and harsh chemicals. Store your pieces in a cool, dry place, preferably in a jewelry box or pouch.

9. Do you offer custom designs?

Yes, we offer custom design services. Please contact us with your requirements, and our team will work with you to create a unique piece tailored to your specifications.

10. How can I contact customer service?

You can reach our customer service team via the Contact page on our website. We are available Monday to Friday from 9 AM to 6 PM. You can also email us at info@kaanthicollections.com or call us at +91-8086868841.